Carriage & packing charges
Our standard delivery charge to mainland UK is £8.95. Some items (where stated) are p&p inclusive. If you are only ordering items that are p&p inclusive, the standard delivery charge does not apply.
Some deliveries to the Scottish Islands and Highlands, Northern Ireland, Channel Islands, Isle of Man and Scily Isles may incur surcharges. If a surcharge is applicable, we will contact you prior to despatch. We regret we are unable to deliver outside the British Isles.
We regret we are unable to give precise delivery dates as weather conditions can affect the despatch schedule. The following information (which applies to orders placed online and over the phone) should only be used as a guide and on the understanding that we may not be able to keep to these dates precisely. Please note, delivery usually takes longer when payment is made by cheque.
Fruit trees, soft fruit bushes, ornamental trees & hedging (bare root)
Bare root fruit trees, soft fruit bushes, ornamental trees and hedging will be despatched from late November until late April.
Orders placed before the 17th November will usually be despatched by mid/late December. UPDATE (12th December) - Due to a mild autumn and very wet soil conditions (which makes lifting difficult) we regret we are 2-3 weeks behind with despatch this season. Please be advised delivery will therefore be later than originally stated. We thank you for your understanding and apologise for any inconvenience caused.
Orders placed between 18th November and 31st December will usually be despatched late December/January. For guaranteed delivery before Christmas please order by Thursday 12th December and quote 'Christmas Gift' in the comments box when you checkout.
Orders placed after the 1st January will usually be delivered within 28 days of the order being placed.
Orders placed from early April onwards will usually be despatched within 14 days.
Fruit trees & soft fruit bushes (pot grown)
Pot grown fruit trees, gooseberries and currants are available May to late August and will usually be despatched within 14 days.
Blackberries, blueberries, cranberries, elderberries, honeyberries, lingonberries, figs, goji berries and grapes are normally available throughout the year. If ordered May to late September they will normally be despatched within 14 days unless ordered with plants that are due to be despatched at a later date. Under these circumstances, to avoid additional carriage charges, the entire order will be sent together when everything is available. Outside this period, delivery may take up to 28 days or longer if ordered with plants that are due to be despatched at a later date.
Bilberries are available from February to late September and will usually be despatched within 14 days.
Cell Grown Raspberries
Cell grown raspberries are available from late May to mid July and will usually be despatched within 14 days.
Strawberry plants (Runners)
Fresh dug strawberry plants will be despatched from mid October to late November. Coldstored strawberry plants will be despatched from March to late June. Orders placed during these periods will usually be delivered within 28 days. Some varieties are only available as coldstored plants (see product description for availability).
Strawberry plants (Misted Tips)
Misted Tips are available from mid August to mid September and will usually be despatched within 14 days.
Asparagus crowns will be despatched from late March/early April to late May. Orders placed during this period will usually be despatched within 14 days.
Hardware will be despatched within 14 days unless ordered with plants that are due to be despatched at a later date.
Biological Controls (Natural Predators) & Bumblebee Hives
Natural Predators and Bumble Bee hives are only despatched at the appropriate time of year (see product description for detailed information). When "in season" they are despatched direct from our supplier in batches on a weekly basis - we send orders to our supplier every Thursday and they despatch these orders Wednesday the following week. Natural Predators are sent by first class post, bumblebee hives are sent by carrier.