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We pride ourselves on the quality of our products and our customer service, so we greatly value your feedback. If you would like to share your experiences about our products or customer service, please use the Contact Us form.

Customer Feedback

My consignment of fruit bushes arrived safely. Plants were carefully packed and in very good condition. So glad growing instructions were included! Thank you so much.
Averill Hardman (20/3/19)

Thank you for delivering replacement plants of strawberry Manille which I originally purchased last year. I am happy to report that they have arrived in good condition and are already producing healthy new leaves. On most occasions customers only take time to complain, so I thought I would let you know that you are doing a great job and you handled my issue professionally. For that reason I would not only recommend your company but also will purchase plants from you in the future.
Margaret Howard (21/3/19)

The Mara des Bois arrived quite a few days ago now and they are settling in nicely. Very pleased with them and now must just wait for some lovely fruits in due course!
Helen Swyer (16/3/19)

Many thanks for your excellent service.
Lorna Bingham-Walker (14/3/19)

Thank you for the replacement plants of Cascade Delight which have just arrived. I am impressed with your service and commitment to customer care. Thank you so much.
Pauline Willgoose (4/3/19)

Absolutely delighted with my kiwi berry vine. it is a substantial plant, well pruned and in excellent condition. Well packaged so no damage in transit. Thank you.
Linda Richardson (1/12/19)

Dear Barry, my order was received by our friend just before Christmas as hoped for .....it was much appreciated so a big thank you to you and your team.
Steve Abbotts (28/12/18)

I just wanted to say thank you very much for kindly sending my replacement tree. The original completely died in summer, and you have been very kind to honour your promise. Wishing you always Happy Pickings.
Graham Parker (10/12/18)

Hello. Received the roses this morning. Sturdy bushes. Planted today. Thank you.
J Mair (04/12/18)

Just a quick email to thank you very much for sending the replacement ‘Cordon Apple Falstaff’. Having spoken to you in the summer it shows excellent customer service, and I cannot thank you enough.
Mrs Angela Wright (30/11/18)

Many thanks. Plants arrived safely and in good condition yesterday afternoon, planted this morning. Looking forward to some good fruit this year!
Katharine Norris (30/11/18)

Last two batches of plants arrived. Excellent quality throughout. Thank you.
J. Gillam (16/11/18)

I thought it was only right that I should contact you as I am delighted with the quality of plants received. They exceeded my expectations. Well done. I will certainly recommend you and no doubt buy more plants from you in the future.
Chris Manning (27/9/18)

What a superb company, customer service 1st class – as always.
Ray Barrett (30/7/18)

I just want to thank you for the replacement Sibley Tomcot tree which looks healthy and happy.This was handled very pleasantly and efficiently by your t